This Privacy Policy describes how[GRAINLY] (the “Site”, “we”, or “us”) collects, uses, and discloses your Personal Information when you visit or make a purchase from our store.
1. Information We Collect
When
you visit the Site, we collect certain details to ensure a smooth experience:
Device
Info:We automatically collect your IP address, browser version, and how you
interact with our site (via cookies) to optimize our website performance.
Order
Info: When you buy from us, we collect your name, billing/shipping address,
payment details, email, and phone number to fulfil your order and communicate
with you.
Support
Info: Any details you provide when contacting us for customer service.
2. How We Use Your
Information
We
use your personal data to:
Process payments and arrange shipping for your
order.
Provide invoices and order confirmations.
Screen orders for potential risk or fraud.
Send you updates on new products or special
offers (if you’ve opted in).
3. Sharing Your Information
We
share your information with service providers who help us run our business:
Compliance:
We may share info to comply with laws, respond to legal requests, or protect
our rights.
Marketing:
We use tools like Google Analytics to understand how customers use our site.
4. Your Rights & Retention
Retention:
We keep your order information for our records unless you ask us to delete it.
Your
Rights: You have the right to access, correct, or erase the personal
information we hold about you.
5. Cookies
We
use cookies to remember your preferences and improve your browsing experience.
You can control cookies through your browser settings, though removing them may
affect site functionality.
6. Contact Us
For
more information about our privacy practices or if you have questions, please
contact us:
Email: grainlyfarm@gmail.com
Address: Hatwalan,Tal Daund, Pune 412219