Privacy Policy

This Privacy Policy describes how[GRAINLY] (the “Site”, “we”, or “us”) collects, uses, and discloses your Personal Information when you visit or make a purchase from our store.

 

1. Information We Collect

When you visit the Site, we collect certain details to ensure a smooth experience:

Device Info:We automatically collect your IP address, browser version, and how you interact with our site (via cookies) to optimize our website performance.

Order Info: When you buy from us, we collect your name, billing/shipping address, payment details, email, and phone number to fulfil your order and communicate with you.

Support Info: Any details you provide when contacting us for customer service.

 

2. How We Use Your Information

We use your personal data to:

 Process payments and arrange shipping for your order.

 Provide invoices and order confirmations.

 Screen orders for potential risk or fraud.

 Send you updates on new products or special offers (if you’ve opted in).

 

3. Sharing Your Information

We share your information with service providers who help us run our business:

Compliance: We may share info to comply with laws, respond to legal requests, or protect our rights.

Marketing: We use tools like Google Analytics to understand how customers use our site.

 

4. Your Rights & Retention

Retention: We keep your order information for our records unless you ask us to delete it.

Your Rights: You have the right to access, correct, or erase the personal information we hold about you.

 

5. Cookies

We use cookies to remember your preferences and improve your browsing experience. You can control cookies through your browser settings, though removing them may affect site functionality.

 

6. Contact Us

For more information about our privacy practices or if you have questions, please contact us:

 

Email: grainlyfarm@gmail.com

Address: Hatwalan,Tal Daund, Pune 412219